Modifications: Booking modifications can be made at a higher amount than the initial booking, subject to availability. The cost of this procedure is 20€ per booking if requested through the modification form on the official website of the accommodation, or 30€ per booking if the request is made by telephone through the Magic Costa Blanca Call Centre. In both cases the cost is non-refundable.

In the case of having contracted the secure rate: Modifications can be made to bookings subject to availability if requested within 3 days of the arrival date. The cost of this management is 10€ per booking, both on the web and by telephone (non-refundable).

Cancellations:

-With your booking, you can take out the Safe rate for an extra charge of up to 10% of the total amount of your booking* (except non-refundable bookings) to cancel free of charge up to 4 days before your arrival date (*non-refundable). It covers any cause of cancellation and does not require any proof of cancellation.

-If you have NOT contracted the No Charge Rate:

Cancellations* from 7 to 6 days before arrival, 25% of the reservation amount will be charged. Cancellations 5 to 3 days before arrival, 35%. Cancellations 2 days before arrival, the charge will be 80% of the amount of the reservation. For cancellations 1 day before arrival, no show or cancellation during the stay, the charge will be 100%.

Cancellations* - winter season: from 7 to 6 days before arrival, 25% of the booking amount will be charged. Cancellations from 5 to 3 days before arrival, 35%. Cancellations 2 days before arrival, the charge will be 80% of the amount of the reservation. For cancellations 1 day before arrival, no show or cancellation during the stay, the charge will be 100%.

2. No cancellation charges will be applied for reservations cancelled up to 24 hours after the initial sending of the reservation, as long as they are more than 21 days prior to arrival.

3. For security reasons, the cancellation of a reservation must be made in writing. To do so, the holder of the reservation must fill in a request HERE indicating the accommodation and the booking reference number of the reservation he/she wishes to cancel. The date of receipt of this request will be considered as the date of cancellation and will be confirmed within 72 hours, validated by the booking reference number. No cancellations will be made by telephone. Requests received by any means other than the cancellation form will not be processed.

4. No-shows and cancellations during the stay will be charged at 100%, except for Formula 24.

5. Changes to bookings may be made subject to availability at a cost of 20€ (non-refundable) per room and must always be requested in writing to reservas@hoteles-costablanca.com.

If you have booked your reservation at a non-refundable rate:

You will have to pay 100% of your booking in any case.

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Children’s Area

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